Freelance Surveyor (Mystery Shopper) - IQOS Product Evaluation

Impact Power Mandiri is seeking a Freelance Surveyor (Mystery Shopper) to join our team and play a key role in evaluating IQOS product experiences at partner retail outlets in Balikpapan, Kalimantan Timur. This flexible, part-time opportunity allows you to work on your own schedule while contributing to our market research efforts.

As a Freelance Surveyor, you'll visit various retail locations to observe and record customer interactions with IQOS products. Your insights will help us understand customer satisfaction and improve our product offerings. This role is perfect for those looking to gain experience in market research and customer experience evaluation.

📋 Tanggung Jawab Pekerjaan

• Visit and evaluate IQOS products at partner retail outlets in Balikpapan, Kalimantan Timur.
• Record customer interactions and feedback to assess product satisfaction.
• Document observations and submit detailed reports using Google Forms.
• Provide constructive feedback to retail staff to enhance customer experience.
• Work collaboratively with the Impact Power Mandiri team to analyze and share findings.
• Adhere to confidentiality agreements to protect sensitive information.
• Comply with all local regulations and ethical standards in market research.
• Submit reports on a regular basis to ensure timely feedback.

🎓 Kualifikasi & Syarat

• Proven experience as a Surveyor or Mystery Shopper, preferably in retail or consumer goods.
• Strong observational and communication skills to accurately record customer interactions.
• Ability to work independently and manage time effectively.
• Proficiency in using Google Forms for data collection and reporting.
• Understanding of IQOS products and their features is a plus.
• Familiarity with retail environments and customer service standards.
• Ability to travel to various retail locations in Balikpapan, Kalimantan Timur.
• Commitment to maintaining confidentiality and ethical standards.

🛠️ Keahlian

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